SHIPPING & DELIVERY
BathtubsPro understands how important it is for you to receive your order fast. We will make every effort to process your order quickly and accurately.
Freight LTL: Up to 10 days in transit within the US. For items that weigh over 150 lbs and must ship on a pallet.
Free Shipping Offer
At Blue Bath, if your order is $100 and up we will take care of the shipping cost for you considering your product will be shipped to the contiguous USA.
We offer free ground shipping on all orders within the 48 contiguous US States.
Expedited shipping options are available. Simply call us at or email us at [email protected]
Your package will be delivered by FedEx, UPS or USPS. Fedex and USPS may deliver on Saturdays depending on your area. Expect delivery within 5 business days. Ground shipping is not available to Alaska and Hawaii or to P.O Boxes or Military Addresses.
Large and heavy products ship LTL freight on a pallet. Expect delivery typically within 7-10 business days. The Freight carrier will contact you directly to schedule a delivery time. You need to make sure someone is home when the delivery takes place. The driver will place the package curbside at the end of your driveway.
For ground shipping damages, please contact us immediately and we will start the claim process for you you have 7 Days to notify us of a damaged ground shipment.
For Freight Shipments: Please carefully inspect the package before signing for it. Try to open the box and visually inspect before signing. If you notice any visible damage on the outer packaging please make a note on the delivery receipt indicating it. Never sign for an item that is damaged – Simply refuse the delivery. If the driver does not allow you to open the box for inspection before signing please write this on the delivery receipt: “Damaged until further inspection”. Your signature is a binding contract, by signing without proper notation means that the shipment was delivered and received in good order and condition. If there are any damages you have 1 business day to inform us by email. Include a detailed description and images of the damage and outer packaging.
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in and charged your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that the product is in stock and available for immediate shipment. If your item is on backorder or unavailable we will reach out to you via e-mail and offer refund, replacement or back order.
We will send you tracking information within 1 business day of your order leaving the warehouse to the email address you provided during checkout. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at firstname.lastname@example.org
For more information on cancelling an order, refunds and returns please visit our Return Policy.